This privacy policy discloses the privacy practices for www.dialogworks.com. Please read it carefully. If you have any questions, please contact privacy@dialogworks.com.

At DialogWorks we have built our email marketing business around respect for the customer. And customer privacy is central to our approach to email marketing. We support the protection of client and consumers' privacy rights as a fundamental element of our business.

In summary, be assured that whether a client or prospect, conversations, data, and details of any work we do or might do with you will be kept private and secure.

DialogWorks, through this web site agrees to notify users of:

• What personally identifiable information of yours is collected through the web site
• The organization collecting the information
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under DialogWorks's control
• How you can correct any inaccuracies in the information

Ownership
DialogWorks is the sole owner of the information collected on this site. We will never share, sell, or rent users' individual personal information without their advance permission. We may need to disclose personal information when required by law wherein such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Registrations and Surveys
Our site may request information from users on a registration form or surveys. Participation in registrations and surveys is completely voluntary, so the user has a choice whether or not to disclose the information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, occupation). Registration and survey information is used for purposes of monitoring or improving the use and satisfaction of this site, for contacting users based on their request, and for delivery of requested information to the user, such as an email newsletter. It may be used to provide a personalized experience on the site and to deliver personalized communications.

Resume Submissions
A site visitor might submit his resume online. The user is required to provide his name and email address along with a resume. The information is used to screen candidates and contact them for interviews.

Cookies
DialogWorks.com may use cookies for the purposes of tailoring web content to match the user's browser capability, their interests and behaviors, and/or to assess overall site content and performance. A cookie is a piece of data stored on the user's hard drive tied to information about the user. Web sites can use cookies to identify returning users in order to deliver personalized content to users and to assess web site design and performance. If a user rejects the cookie, he may still use our site. The only drawback to this is that the user may be limited in some areas of our site.

Log Files
Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is used to analyze trends, understand users' needs related to our site, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Site Links
This web site may contain links to other sites. Please be aware that DialogWorks is not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by DialogWorks.

Email Links
On the site we use email links to allow users to contact us directly with any questions or comments they may have. We read every message sent in and try to reply promptly. We use the information collected to respond directly to your questions or comments. We may also file user comments to improve the site and program, or review and discard the information. Users' personal information is only shared with third parties to fulfill service requests made by the user and in the situations described above.

Security
DialogWorks takes every precaution to protect our users' information both online and offline. Periodically, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. The servers on which we store personally identifiable information are kept in a secure environment. If you have any questions about the security at our website, you can send an email to privacy@dialogworks.com.

Email Newsletter
DialogWorks may collect email addresses and other information on this site in order to deliver an email newsletter to subscribers. Subscribing to the email newsletter is optional and a user may unsubscribe (opt-out) at any time. We follow accepted permission-based Email Marketing practices. Users wishing to opt-out of the messages may reply to the message with "unsubscribe" in the subject line and/or click on the unsubscribe link in the message. Also, we use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Business Transition of DialogWorks, Inc.
In the event that DialogWorks, Inc. (or a substantial portion of its assets) goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' information will, in most instances, be considered part of those assets, and may be part of those assets that are transferred.

Notification of Changes
If this policy changes we will clearly identify and post those changes on this web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

This privacy policy has been in force since June 2000. It was posted on this site in August 2002.

This privacy policy only covers this website - www.dialogworks.com - and the information collected through this website. If you have any questions about this privacy statement or this web site, please contact us directly:
DialogWorks, Inc.
353 Bartlett Street
San Francisco, CA 94110

Attn: Privacy Officer